Managed IT support

The IT department you don’t have to build.

NamedOps keeps growing companies online and unblocked. A named engineer answers. Recurring issues get a playbook. You run the business — we run the stack.

Book a 20-minute review Browse services
NamedOps engineer monitoring systems from a city-view office
< 15 min First human reply
99.95% Uptime we stand behind
2,400+ Endpoints under watch

Works with the stack you already have

  • Microsoft 365
  • Google Workspace
  • AWS
  • Azure
  • macOS & Windows
  • Okta
  • CrowdStrike

Who it’s for

You outgrew the unofficial IT person. You are not ready to hire a whole department.

Companies between 20 and 200 people usually sit in a gap: one overloaded generalist, a mix of vendors, and tickets that close without the cause being fixed.

NamedOps takes the inbox, the endpoints, and the 2 a.m. outage — then reports in business language: hours saved, incidents prevented, risk reduced.

NamedOps engineers collaborating in a loft office

Services

One team owns the whole stack.

Six jobs, one contract, one person you can actually call.

Always-on helpdesk

Chat, email, and phone. Humans on every shift — printer to payroll file.

Monitoring

Endpoints, servers, SaaS, and network health. We patch before users feel it.

Security

MFA, endpoint detection, phishing drills, backup tests, and a usable incident plan.

Identity & access

Joiners, movers, and leavers done the same day, every time.

On-site hands

Office moves, broken hardware, rooms that have to work on Monday morning.

Cloud & Microsoft 365

Tenant hygiene, SharePoint people can find, migrations without a lost weekend.

How we work

Three steps from first call to a quiet week.

  1. We map the stack

    Credentials, vendors, dark IT, backups. You get a one-page risk picture — not a 90-slide deck.

  2. We take the inbox

    Tickets route to NamedOps. Your people get a channel, a number, and an engineer who already knows the room.

  3. We keep it boring

    Recurring incidents die. Security gaps close. Leadership gets a brief they will actually read.

Mira Ellison, COO at Northline Legal

Customer story

We had three vendors and still nobody owned the outage. NamedOps took the keys on a Thursday. By Monday the pile was gone, MFA was on, and I stopped being the unofficial IT person.

Mira Ellison · COO, Northline Legal

“Payroll ran on a laptop that had not been patched in 14 months. They found it in the audit.” — Jonas Reed, Halden Commerce

Get started

Book a 20-minute stack review.

No pitch deck. We look at how you work today, where tickets die, and whether NamedOps is the right fit. If we are not, we say so.